At dotGamers.com, your privacy is our priority. This Privacy Policy explains how we collect, use, store and protect your personal information when you interact with our site. By accessing and using our site, you agree to the terms described in this policy.
1. Information We Collect
1.1 Personal Information You Provide
When you make a purchase, create an account, or interact with our site, we may collect the following personal information:
- Identification: Full name, username.
- Contact: Email address, phone number.
- Address: Shipping and billing address.
- Financial Information: Payment information, such as credit card information or other payment methods.
1.2 Information Collected Automatically
When you browse our site, we may automatically collect:
- Browsing Data: Information about how you interact with our site, pages visited, time spent on each page, and links clicked.
- Technical Data: IP address, browser type, operating system and device identifiers.
- Cookies and Similar Technologies: We use cookies and similar technologies to improve your experience and personalize content and ads.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Processing: To process and deliver your purchases, manage orders, and provide customer support.
- Communication: To send order confirmations, shipping updates, and other service-related communications.
- Improvements and Personalization: To improve our site, personalize your experience, and provide relevant recommendations and offers.
- Marketing: To send newsletters, promotions, and other information about our products and services, if you have opted in to receive them.
- Analytics and Research: To analyze site performance, understand user behavior, and conduct research to improve our services.
3. Sharing Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third parties who provide services on our behalf, such as payment processors and delivery companies.
- Legal Compliance: Legal or regulatory authorities, when necessary to comply with the law or protect our legal rights.
- Marketing and Advertising: Marketing and advertising partners (such as Google Ads) to display personalized ads, as permitted by you.
4. Cookies and Similar Technologies
4.1 What Are Cookies?
Cookies are small text files that are placed on your device when you visit our site. They help improve your experience by allowing us to remember your preferences and previous visits.
4.2 Types of Cookies We Use
- Necessary Cookies: For the basic operation of the site.
- Performance Cookies: To collect data on how you use the site and improve its functionality.
- Functionality Cookies: To remember your preferences and personalize your experience.
- Advertising Cookies: To display ads that are relevant to your interests.
5. Information Security
We take security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use technologies such as SSL encryption to protect sensitive data during transmission.
6. Your rights
You have rights over your personal information, including:
- Access: Request access to your personal information that we maintain.
- Correction: Correct inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information, when appropriate.
- Restrictions and Objections: Restrict the processing of your information or object to it.
- Portability: Request a copy of your information in a structured, commonly used format.
To exercise these rights, please contact us by email at: [email protected]
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless longer retention is required or permitted by law.
8. Changes to this Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date. We recommend that you periodically review this policy to stay informed about how we protect your information.
Can we help?
LMX Digital Solutions LTDA
Company Number: 54671352000106
Address: Av. Paraguassu 1865 Sala 813, Capão da Canoa, Rio Grande do Sul, 95555-000, Brasil.
E-mail: [email protected]
Phone: +555199863447
Service hours (GMT-3): Monday to Friday: 10:00 a.m. to 6:00 p.m. – Saturday, Sunday and holidays: 2:00 p.m. to 6:00 p.m.
Response Time: Maximum 24 hours.
